Terms & Conditions
Please read Embryolisse's terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to these terms & conditions. By placing an order at Embryolisse, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions, which shall apply to all orders placed. None of these terms & conditions affect your statutory rights.
PERSONAL INFORMATION
All personal information you provide us with or that we obtain will be handled by Embryolisse as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, conduct credit assessments, and provide offers and information about our brand and products. The information you provide is only available to Embryolisse and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Embryolisse to delete or correct the information held about you. By accepting Embryolisse's Conditions, you agree to the above.
ACCOUNTS
You agree that you will not misuse or abuse account access and passwords at Embryolisse. You agree that you are solely responsible for all activities under your account and are liable for the consequences that may arise.
PRIVACY POLICY
We consider the privacy of our users to be paramount, and we have developed a privacy policy to protect and inform our users ("Privacy Policy").
PAYMENT
Payment shall be made by a pre-arranged method of payment acceptable to Embryolisse, including PayPal, Visa, Mastercard, American Express, and Discover. Where payment is made by credit card or debit card, such payment is subject to the approval of the financial institution issuing the card, and Embryolisse shall not be liable in any way if your financial institution refuses to accept the card.
DISCOUNT CODES
Discount codes are subject to their individual terms and conditions. Embryolisse reserves the right to reject or cancel any orders that do not comply with these terms, even if your credit or debit card has been charged. In this instance, Embryolisse will inform the customer and issue a refund.
ORDERS
When an order is placed, you will receive an email receipt of your order. Your electronic receipt of an order does not signify Embryolisse's acceptance of your order, nor does it constitute confirmation of the order. Embryolisse reserves the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. In the unlikely instance that a product you have ordered is out of stock, Embryolisse will inform the customer and offer a refund for that part of the order or send the rest of the order out with the out-of-stock item to follow at a later stage. The customer will not be charged extra for the shipment of the out-of-stock item.
Embryolisse may require additional verification or information before accepting an order placed with a large quantity of products.
PRODUCT AVAILABILITY
Although availability may be indicated on Embryolisse, we cannot guarantee product availability, as on rare occasions there may be a fault with the system or typography. We reserve the right, without prior notice, to discontinue or cease certain products. If there is any revision, discontinuance, or cessation, we may, at our discretion, contact the customer to suggest products with substantially similar functionality and specifications to the products ordered or offer to cancel your order.
DELIVERY
Embryolisse offers a 1-3 day shipping period; however, we will not be held responsible for delays in delivery caused by the carrier or any other third party. In some cases, your order may require a signature. Please ensure that you or a trusted person is available to sign for your package.
If you are an international customer, you can expect a slightly longer shipping time, and your order may be subject to import duties and taxes. These taxes and duties are applied when the delivery reaches its destination. The customer will be responsible for payment of import duties and taxes. Before placing your order, if you have any queries, please contact your local customs office.
RETURNS
If your goods are damaged, unsatisfactory, or not as described, Embryolisse allows the customer 14 days for inspection and to contact us via email about the rejection of the products. If this action is not taken within the 14 days, Embryolisse will assume your order is satisfactory and will not accept returns.
Once we receive your email, you will be issued a returns form to be filled out and sent back with your order.
In the case of unwanted items, please note the following procedure: Upon receiving the returned items, Embryolisse will inspect the products to ensure they are in saleable condition. Embryolisse will issue a refund within 30 days if we are satisfied with your return.
In the case of damaged or faulty items, Embryolisse requests for the items to be sent back. Upon receiving the returned items, Embryolisse will inspect the products, and the customer will be notified of a refund or an exchanged item—depending on the preference of the customer.
CANCELLATIONS
Embryolisse offers a 7-day cancellation period. If within these 7 days your order has been shipped, you will be liable for the cost of returning the package.
ADDITIONAL INFORMATION
Embryolisse reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product offerings, without prior notice.